LC Phone Pricing Structure
The pricing for the LC Phone System is the same amount as Twilio. All the prices shown for LC Phone features are listed in USD. Pricing varies between regions and products for this reason we will be providing basic info and pricing for all the top-used product categories based on US/Canada pricing.
Pricing based on the most used Product Categories
1. Phone Numbers
All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the US/Canada:
Local Numbers: $1.15 / month
Toll-Free Numbers: $2.15 / month
For all the other countries, the pricing will also be based on Twilio's pricing.
2. Messaging Service - SMS
The SMS pricing is based on the number of segments a message has, the pricing in US/Canada is as follows:
Outbound SMS: $0.0079 / segment
Inbound SMS: $0.0079 / segment
This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.
3. Messaging Service - MMS
The MMS pricing is based on the number of segments a message comprising of, the pricing for US/Canada is as follows:
Outbound SMS: $ 0.0200 / segment (From local and toll-free numbers)
Inbound SMS: $ 0.0100 / segment (To local numbers, $0.0200 to toll-free numbers)
For all the other countries, the pricing will also be based on Twilio's pricing.
4. Voice Calls
The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:
Outbound Call: $0.0140 / minute (From local and toll-free numbers)
Inbound Call: $0.0085 / minute (To local numbers, $0.0220 to toll-free numbers)
The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing.
Note: The outbound calls have 2 legs so the actual cost of an outbound call will be $0.0170 (Outbound call + Client Minutes)
5. Number validation - Carrier Lookup
All the number validations irrespective of the country are charged at $0.005 / validation.
6. Number Format Lookups
All the number formats look up to support calls are free of cost.
7. Other Charges
Below are some additional categories that are also charged at the same price as Twilio:
Client Minutes for Calling
Call Recording
Answering Machine Detection
Voicemail drops
Conference Calls
This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.
SMS carrier fees are charges that are applied by the recipients carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number
FAQs
1. Which all categories have a 10% discount applicable?
Phone Numbers [Only US and Canada] [For all types of numbers]
SMS [Only from US/Canada to US/Canada] [For both Inbound and Outbound]
Voice Calls [Only from US/Canada to US/Canada] [For both Incoming and Outgoing Calls] [Excluding products mentioned in Other Charges]
2. I was billed $20 right away. However, I haven't called anyone yet and have only created one phone number. Is this expected?
Yes, the wallet would have auto-recharged as soon as the balance is below the amount set in the wallet configurator.
3. Will I be charged if I encounter an error when sending an SMS?
If there's an internal error with LC Phone before the message is handed off to the phone provider, you won't be charged. However, charges apply to every message where a delivery attempt has been made, regardless of the final delivery status. This includes messages sent from toll-free numbers, A2P numbers, and those not deliverable due to country restrictions or other factors. We urge users to be fully informed and cautious before sending messages, as refunds will not be provided for undelivered SMS.
Pricing and Fees for the A2P 10DLC Service
A2P 10DLC Pricing Overview
There are two categories of fees associated with A2P 10DLC: registration fees, and per-message carrier fees. Both types of fees are charged by carriers as part of the A2P 10DLC system..
Registration fees are applied when registering your US A2P Brand and your A2P Use Case, the moment they are approved.
Carrier fees are also charged by carriers for A2P 10DLC messages sent to users on their networks. These fees are applied in addition to standard US Messaging pricing. In general, the fees are applied for each outbound SMS segment or MMS message. T-Mobile (including Sprint) also applies fees to inbound SMS and MMS.
Please see below for a full breakdown of the fees associated with A2P 10DLC.
Registration Fees
When considering your options, Standard Brand registration enables up to 60,000 segments per day, while the Low Volume Standard Brand registration is limited to 6,000 segments.
It's worth noting that each segment corresponds to 160 characters for sms.
US A2P Sole Proprietor Brand registration fee: $4.41 one-time registration fee at time of vetting (no Secondary Vetting for A2P 10DLC)
US A2P Low Volume Standard Brand registration fee: $4.41 one-time registration fee at time of vetting (no Secondary Vetting for A2P 10DLC)
US A2P Standard Brand registration fee: $48.51 one-time registration fee at time of vetting (includes Secondary Vetting for A2P 10DLC)
US A2P Campaign use case registration fees: $16.54 one-time registration fee at the time of vetting.
US A2P Recurring Monthly Campaign registration fees:
Campaign use case type
Cost**
Sole Prop (Starter)
$2.21/month
Standard
$12/month
Low-volume* mixed use case
$1.70/month
Special: Charity / 501(c)(3) Nonprofit
$3.3/month
Special: Emergency Services
$5.5/month
* Low Volume Mixed use cases support up to 2,000 SMS segments and MMS per day toward T-Mobile (see T-Mobile daily limits), and are given a lower message throughput (MPS) than other use cases, regardless of Trust Score.
** The Campaign use case registration fee is billed at time of vetting, then as a renewal fee for the same amount each month, unless the Campaign is deactivated/deleted.